Payment Policy – LIGHTNOVAS

Effective Date: March 3, 2025

At LIGHTNOVAS (https://lightnovas.xyz/), we aim to provide a seamless and secure payment experience for all our customers. This Payment Policy outlines the accepted payment methods, transaction security, and refund conditions for all purchases made through our website and store.

1. Accepted Payment Methods

We accept the following payment options for purchases made on https://lightnovas.xyz/:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover
  • PayPal: Secure online transactions via PayPal
  • Bank Transfers: Available for bulk or corporate orders (Contact us for details)
  • Gift Cards & Store Credit: If applicable, LIGHTNOVAS-issued gift cards or store credits may be used toward purchases

All payments must be completed in GBP (£).

2. Payment Processing & Order Confirmation

  • All transactions are processed securely through encrypted payment gateways to protect customer information.
  • Once payment is successfully completed, you will receive an order confirmation email with the details of your purchase.
  • If your payment is declined, please check with your bank or payment provider. You may also contact us for assistance.

3. Payment Security & Fraud Protection

  • We use SSL encryption and industry-standard security measures to protect your payment details.
  • LIGHTNOVAS reserves the right to cancel any order if fraudulent activity is suspected. Customers may be asked to provide identity verification for high-value transactions.
  • We do not store any payment card details on our servers.

4. Refunds & Payment Reversals

  • If you are eligible for a refund, it will be processed to the original payment method within 5-7 business days.
  • For PayPal and credit card payments, the refund may take additional time depending on the financial institution.
  • If a refund is not received within the expected timeframe, please check with your bank or contact our support team.

For details on refunds, please see our Refund & Return Policy.

5. Pricing & Additional Fees

  • All prices displayed on https://lightnovas.xyz/ are in GBP (£) and include applicable taxes unless otherwise stated.
  • Delivery fees, express shipping costs, or special handling fees (if applicable) will be displayed at checkout before payment confirmation.
  • LIGHTNOVAS is not responsible for any currency conversion fees or international transaction charges imposed by your bank or payment provider.

6. Order Cancellations & Payment Adjustments

  • Orders may be canceled with a full refund if requested at least 24 hours before the scheduled delivery.
  • Cancellations requested less than 24 hours before delivery may be subject to a processing fee.
  • Any changes to an order that require additional payment must be processed before the order is finalized.

7. Contact Information

For any payment-related inquiries, please reach out to:

📍 Business Address: 68 Whitchurch Road Street, Enniskillen, United Kingdom
📞 Phone: 077 5558 5772
📧 Email: contact@lightnovas.xyz
🌐 Website: https://lightnovas.xyz/