Privacy Policy – LIGHTNOVAS

Effective Date: March 3, 2025

At LIGHTNOVAS (https://lightnovas.xyz/), we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

When you visit https://lightnovas.xyz/ or interact with our services, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.
  • Account Information: If you create an account, we collect your login credentials and order history.
  • Transaction Data: Details of your purchases, including order details and payment status.
  • Technical Data: IP address, browser type, device information, and cookies to enhance user experience and site functionality.
  • Communication Data: Any inquiries, feedback, or customer support interactions.

2. How We Use Your Information

LIGHTNOVAS uses your personal information for the following purposes:

  • Order Processing & Delivery: To fulfill orders, process payments, and provide shipping updates.
  • Customer Support: To respond to inquiries, handle complaints, and provide assistance.
  • Marketing & Promotions: To send exclusive offers, newsletters, and promotional content (only if you opt-in).
  • Website Optimization: To analyze traffic, improve website functionality, and enhance user experience.
  • Legal Compliance: To meet regulatory obligations and prevent fraudulent activities.

3. How We Protect Your Data

We implement strict security measures to safeguard your personal information, including:

  • Secure Payment Processing: All transactions on https://lightnovas.xyz/ are encrypted to protect sensitive financial information.
  • Data Encryption: Customer data is securely stored and protected against unauthorized access.
  • Limited Access: Only authorized personnel can access personal information when necessary.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information with:

  • Trusted Service Providers: Payment processors, shipping partners, and customer support tools to facilitate our services.
  • Legal Authorities: If required by law or to protect our business against fraud or cyber threats.

5. Cookies & Tracking Technologies

LIGHTNOVAS uses cookies to improve website performance and user experience. Cookies help us:

  • Remember your preferences and past purchases.
  • Track website traffic and analyze user behavior.
  • Display relevant promotions based on browsing activity.

You can adjust cookie settings in your browser, but disabling cookies may limit website functionality.

6. Your Privacy Rights

As a customer, you have the right to:

  • Access your data: Request a copy of the personal information we store.
  • Correct inaccuracies: Update any incorrect or outdated details.
  • Opt-out of marketing: Unsubscribe from promotional emails at any time.
  • Request data deletion: Ask us to remove your data, subject to legal requirements.

To exercise these rights, contact us at contact@lightnovas.xyz.

7. Changes to This Privacy Policy

LIGHTNOVAS reserves the right to update this Privacy Policy as needed. Any changes will be posted on https://lightnovas.xyz/, and the “Effective Date” will be updated accordingly.

8. Contact Us

For questions or concerns about this Privacy Policy, please reach out to:

📍 Business Address: 68 Whitchurch Road Street, Enniskillen, United Kingdom
📞 Phone: 077 5558 5772
📧 Email: contact@lightnovas.xyz
🌐 Website: https://lightnovas.xyz/